Frequently Asked Questions
Everything you need to know about your FLOLAB experience.
How long does shipping take for my order?
Standard shipping typically takes 3 to 5 business days within the continental United States. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy for electronics?
We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do FLOLAB products come with a warranty?
Yes, all FLOLAB electronic devices include a 12-month limited warranty that covers manufacturing defects and hardware failures under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal.
Are your screen protectors and cases compatible with wireless charging?
Absolutely. All FLOLAB cases and accessories are engineered to be fully compatible with Qi-standard and MagSafe wireless charging technologies.